The regulator on Tuesday authorized commercial drone flights without visual observers (VOs) in Dallas-area airspace for two companies: Zipline and Wing, the drone delivery subsidiary of Google parent Alphabet. The firms will manage the airspace themselves with FAA oversight.

“The industry is providing us with a lot of detailed documentation, and we’re providing a lot of oversight,” said Jarrett Larrow, regulatory and policy lead at the FAA’s Uncrewed Aircraft Systems (UAS) Integration Office. “These public-private partnerships are key to safely integrating drones into our National Airspace System.”

Both Zipline and Wing have robust drone delivery services in the Dallas-Fort Worth area in partnership with Walmart. But limiting the firms is a pesky regulation called the beyond visual line of sight (BVLOS) rule, which limits drone operations to within the drone operator’s field of view of the operator.

The FAA is working to release the Normalizing UAS BVLOS Notice of Proposed Rulemaking (NPRM), which would authorize drone operators to fly aircraft where they cannot physically see them. It expects to finalize the measure this year.

But in lieu of a firm rule, the regulator awards BVLOS permissions on a case-by-case basis through waivers. Typically, these exemptions require the companies to maintain VOs along delivery routes to monitor their drones. However, a handful of companies have been able to replace VOs with proprietary or third-party detect and avoid systems or UAS traffic management (UTM) software.

Without these permissions, drone delivery companies are greatly limited in the scope of their operations, which, in order to keep eyes on the aircraft at all times, are often constricted to small areas.

The new FAA authorization seeks to change that, at least in the Dallas area.

Beginning in August, Zipline and Wing will be allowed to deliver packages using UTM technology to keep their drones from colliding. In short, airspace would be managed by private companies with FAA oversight.

“This is the first time the FAA has recognized a third-party to safely manage drone-to-drone interactions,” said Praveen Raju, a program manager in the FAA’s NextGen Office. “As always, safety comes first, and we required exhaustive research and testing before giving the green light.”

Zipline and Wing will use UTM to share flight data and routes with other airspace users, with all flights occurring below 400 feet agl and far away from crewed aircraft. Consensus standards developed by the drone industry and accepted by the FAA describe how the technology can accommodate multiple layers of drone operations, according to the regulator.

The agency also said that Zipline and Wing since 2023 have safely conducted thousands of live drone test flights in shared Dallas-area airspace. Now, commercial flights are expected to provide the FAA with valuable information that could allow it to expand BVLOS operations without special exemptions nationwide.

The regulator on Tuesday said companies and organizations worldwide have shown interest in the project and how they can install their own UTM systems in the U.S.

“UTM is a critical piece for safe, routine, scalable BVLOS operations and to ensure everyone has equitable access to the airspace,” Larrow said. “If service providers and operators are successful in cooperatively sharing the airspace using UTM, it will be a repeatable process nationwide.”

Zipline and Wing were among the first drone delivery firms to obtain Part 135 operator permissions from the FAA and have worked closely with the regulator for years. Should the agency continue to look to the companies to pilot BVLOS operations, it may add permissions to their service areas in other states such as Arkansas, Utah, and Virginia.

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Wing, the drone delivery venture of Google parent Alphabet, on Wednesday announced it is expanding to Melbourne and the Australian state of Victoria along with its food delivery partner. More than 250,000 residents can now order food, drinks, and household items by drone, straight to their backyard, directly through the DoorDash app.

Melbourne is not the first market Wing and DoorDash have targeted, and it is unlikely to be the last. The partners began offering the service in the Brisbane suburb of Logan in 2022 and in March expanded to Christiansburg, Virginia, in partnership with Wendy’s.

Wing’s delivery area in Melbourne, however, is its largest yet in Australia, covering 26 suburbs in the east of the city. The larger size was enabled via regulatory approvals from the country’s leadership.

The service will also feature the company’s highest pilot-to-aircraft ratio to date, with a single pilot assigned to monitor up to 50 drones at a time, three times more than previously permitted. The increase was approved, Wing said, because the company has been able to demonstrate the safety of its service over five years of operation in the country.

The drones cruise at roughly 65 mph (56 knots) at an altitude of about 200 feet, and all flights are preplanned by an automated system. They can continue flying in light rain or even snow. The DoorDash app will provide customers with a countdown clock to collect their delivery, which, as FLYING saw firsthand, is accurate down to the second.

Partnering with DoorDash is part of Wing’s strategy of direct integration. The company uses tools such as automation and autonomous drone loaders to streamline the order and delivery process on the merchant’s end, while the customer gains easy access to the service through one of the world’s largest food delivery platforms. DoorDash, for its part, has also not been shy about its use of autonomy.

Separately, Wing announced an expansion of its service in the Dallas-Fort Worth metro area of Texas with partner Walmart. The companies added two new Walmart locations to their network, expanding it to six stores covering more than a dozen neighborhoods.

The drone delivery provider is also looking to get into healthcare through a collaboration with the U.K.’s Apian. The firms recently partnered with a collection of Irish companies to launch a healthcare drone delivery trial, including 100 flights per week of medical supplies and devices to Irish hospitals.

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Walmart on Thursday announced that later this month, customers in the fast-growing Dallas-Fort Worth area will be able to order drone delivery directly through the company’s app, with orders arriving in as little as 30 minutes.

Since introducing drone delivery in 2021, Walmart says it has completed more than 30,000 deliveries. As of January, the firm’s DFW service—operated in partnership with industry titans Zipline and Wing, the drone delivery arm of Google parent Alphabet—covers an estimated 1.8 million households.

Not all of these customers will be eligible for drone delivery through the Walmart app, at least not at first.

The retailer described the integration as a phased rollout that will add customers “as more drone delivery sites launch and drone providers receive additional regulatory approvals to fly more goods across greater distances.” Those eligible for delivery, based on the address linked to their account, will be notified through the app.

It’s unclear exactly which regulatory approvals to which Walmart is referring. But it’s worth noting that Zipline, Wing, and another Walmart partner, DroneUp, have all received beyond visual line of sight (BVLOS) exemptions from the FAA.

The approval, awarded on a case-by-case basis, allows drone delivery firms to remove the visual observers (VOs) the agency normally requires to keep an eye on the aircraft. Typically, VOs are replaced by a combination of detect-and-avoid technology and remote pilots. The companies believe this reduced human capital will allow them to fly longer routes.

Walmart first enlisted Wing for its DFW service in August, and the partners now fly out of four Walmart stores located in the suburbs. The drone delivery firm has made a point of building technology that can integrate with its partners’ existing networks.

Physical infrastructure is limited to a fenced-in area that typically takes up a fraction of the store’s parking space. The company is also developing a device called the Autoloader, which enables what is essentially curbside pickup, but using drones. Rather than loading orders into the aircraft themselves, store associates would simply place them on the curb, and the Autoloader would do the rest.

Another recent innovation is a suite of application programming interfaces (APIs) that allow partners to add drone delivery directly to their e-commerce platforms—a tool Walmart will now leverage.

“Our goal is to make drone delivery completely seamless for our partners and their customers,” said Adam Woodworth, CEO of Wing. “When Wing drone delivery is available within the Walmart app later this month, customers will have a wider selection and a better shopping experience than ever before. This is a major step toward making drone delivery a part of everyday life.”

The company also has a drone delivery integration with DoorDash, which in 2022 became the first company to make a service available through a third-party app. The partnership began in Australia, Wing’s largest market. But the firm in March added fast-food delivery from Wendy’s in Christiansburg, Virginia, through the DoorDash app.

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